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We are still open

March 31 2020

In light of the unfolding COVID-19 health crisis, Foundation Podiatry Townsville is still considered an essential business and is still open.

Our strict priority is to maintain the health and safety of our patients and team whilst continuing to serve our community and help reduce the burden on GP clinics.

We are screening patients over the phone and ask all patients – PLEASE - if you are unwell, in mandatory isolation, high risk or over 70 years of age or just not sure what to do – do not come into the clinic - please call 4775 1760 and we will be happy to have a chat with you over the phone about your options.

As Podiatrists we are very accustomed to infection control and mitigating the risk of cross contamination in the workplace.  In addition to our usual measures of cleaning and disinfecting all surfaces in the consultation room before every patient, we have further supercharged our infection control measures.

Additional measures put in place:

  • Social distancing measures are in place. We are already a LOW VOLUME clinic but have further split our team to have only 1 Podiatrist practising on any one day – this means less people in the clinic at any one time.
  • We ask that you come by yourself to your appointment (unless the patient is a child or needs a carer)
  • When you arrive for your appointment we ask you to use the hand sanitiser at the reception desk. We also have a hand washing station available for patients to use. We will then ask you to go down to a free clinic room which has been thoroughly cleaned, so that you are not spending time in the reception area. If you would prefer you can wait in your car and we can phone you when your Podiatrist is ready for you.
  • In the consultation rooms we have removed additional seating, pillows etc. As Podiatrists, the contact that we do have with our patients is almost always at the “foot end” of the person which further reduces risk of cross infection.

We appreciate that this is a challenging time for all and that some of these measures may create some disruption. We are committed to doing everything we can to ensure that we can continue to deliver a safe and reassuring service to all of our valued patients.

During this uncertain time – we would love to stay connected with our patients to support each other and share helpful tips. Please like our Facebook page to stay up to date with us.

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